Everyone on the same page

7 permanent staff - 4 full time, 3 part time, plus numerous floating staff, 7 days, 13 shifts, and consistent high quality to maintain. How to get everyone on the same page?

Business Plan & SWOT Analysis

Lower Ground Floor

Business Plan & SWOT Analysis

Joel Armstrong

Basic suit alterations

The following are the basic alterations I am teaching my staff, jacket and trouser alterations are documented here, and shirt alterations to come..

How to teach 60 people the alterations process

People don't read more than two to three word signs these days - no time, not interested, not engaging, boring. Signs and information need to be appropriate to the audience, appealing, simple and easily consumed. I could have written out the information needed to conduct an alteration, but words don't inspire or relate to a new staff member who has no connection with the tools and steps, for example "yellow & white ticket go on garment, pink goes in folder" brings up further questions "where/how do i put it on the garment?", "what does the folder look like?"

Pictures and icons are a good way of simplifying information for mass consumption, so as well as acting out the process with garments, I have it here (attached to the back of the A5 ticket pad) in hard copy.