Steven
R. Covey's book '7 Habits of Highly Effective People' presents
a framework for personal effectiveness. The book identifies that
ideals of 'success' in the second half of the 20th century are largely
attributed to personality traits - skills, techniques, premeditated
behaviours, and maintaining a positive attitude. Steven R. Covey
believes 'personality ethics' are secondary to fundamental 'character
ethics'; the contrast of the two ethics can be exemplified by the
(culture) iceberg. The tip above water being the initial personality,
identity and impression we have of the iceberg (person), however it
is the unseen base (a person's character) which supports, justifies
and gives respect to the tip (person).
A
company which seeks to provide a high quality product or service,
needs to be created by people with strong character ethics.




